VistaPrint Website Review & Ratings + VistaPrint Coupons
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VistaPrint Website Review & Ratings + VistaPrint Coupons

VistaPrint: Products & Services

Vistaprint offers a myriad of custom products to help the budding entrepreneur get their business off the ground. Some of their products include:

Vistaprint offers a wide range of custom options and provides quality printing services, fast delivery and even free business cards (all you have to pay is shipping costs).

VistaPrint: Company Background

Vistaprint was founded in 1994 by Robert Keane, currently the CEO of the company. Keane had identified an untapped market for affordable, high-quality marketing supplies for small businesses. The company started in a tiny apartment located in France as a direct marketing catalogue and has grown into a company with 3,100 employees, 25 localized websites, 13 offices, 3 manufacturing facilities and over 2 billion dollars in sales. Vistaprint's corporate office is located in Venlo, Netherlands, and their CEO's office is located in Paris, France.

VistaPrint: Customer Feedback & Reviews

I've been a customer of Vistaprint myself, and I can say they have wonderful quality printing, affordable prices and excellent customer service. Many other customers agree. Here is a sampling of what customers have said:

"As a global outreach non-profit organization, we couldn’t afford marketing materials if we didn’t use Vistaprint. You have been a lifesaver and have enabled us to make a difference to so many lives. We can spend the money we raise on the people who need it, rather than in promotion. Thank you!" Vicki Hicks  Read more...

"My Vistaprint website was extremely easy to set up. The tools to edit and navigate through it are simple and user-friendly. I started my business only 5 months ago and the website has allowed me to showcase my products and services in a professional and appealing way. I recently added a flash intro and feel it will definitely make each visitor's experience more memorable. I go on daily to try new and exciting features that I can add to my site!" Lisa Modica Read more...

TopTenReviews has this to say about Vistaprint:

"Overall, Vistaprint is a great online printer. It’s no wonder they’ve become so popular; they deliver high-quality products and a great overall user experience. While they aren’t the best online printing service we reviewed, they’re certainly better than most you’ll find, and may very well be your best bet for online printing depending on your deadline and which products you need printed. Vistaprint is a better online printer than most because they offer more; more products, more options to more satisfied customers." Read the complete review...
VistaPrint: Business Credibility & Trustworthiness

Vistaprint was accredited by the BBB in November 2001, and they currently have a BBB rating of A+ on a scale of A+ to F. This rating is based on the following criteria:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 474 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.
VistaPrint: Website Popularity & Google Ranking

Vistaprint is a very popular site. It has an Alexa Traffic Global Rank of 1,238 and a US Rank of 286 according to the three month traffic ranking. With Compete, Vistaprint is ranked 269 and has over 5 million unique visitors to their site monthly. It also has a Google PageRank of 7/10. 

VistaPrint: Social Media Presence

Vistaprint has a strong social media presence. They can be found on Facebook, Google+ and Twitter. Join over 160,000 people by "liking" them on Facebook or become one of the 5,021 people who follow them on Twitter. They also have a blog entitled Micro Business Perspectives, which is updated a minimum of five days a week.

VistaPrint: Website Security & Safety

Vistaprint takes its customer's security seriously. The site uses Secure Socket Layer (SSL) technology to encrypt credit card and other personal information as well as an https:// connection during the checkout process. Using Google's Safe Browsing tool, Vistaprint was found to be safe. No malware or other malicious software was found on any of the 37 pages of the site.

VistaPrint: Pricing & Packages

Vistaprint's pricing is very competitive compared to other sites for the quality of work they do. Out of the four main competing websites, only one beat Vistaprint's premium business card pricing. Overnight Prints offers 250 business cards for $15.45 compared to Vistaprint's $19.99 for the same quantity. However, none of the sites I looked into offered the wide range of products available at Vistaprint.

Some of Vistaprint's current prices are:

With Vistaprint you pay for quality, but their prices are competitive and many of their deals can't be beat.

VistaPrint: Shipping Rates & Policies

Shipping costs vary by weight, you can use their Instant Quote tool to estimate shipping costs prior to purchase. They generally use the US postal service for orders under 2 pounds, and UPS for anything over 2 pounds. If you need your order in a hurry, Vistaprint offers a three day rush shipping option for the continental United States.

International shipping is also available. Vistaprint ships to over 120 different countries, and is expanding regularly.

VistaPrint: Payment Methods Accepted

Vistaprint offers several different payment options for your convenience including:

  • Visa
  • MasterCard
  • American Express
  • Diner's Club International
  • Discover
  • PayPal

They also accept paper checks and money orders. Checks are only accepted from banks located in the United States. Checks drawn on foreign banks are currently not accepted. Only debit cards with the Visa or MasterCard logo are accepted and only when used as a credit card.

VistaPrint: Returns, Refunds & Exchange Policy

Vistaprint's return policy is on a case-by-case basis. They do offer a 100 percent satisfaction guarantee. If you are not completely satisfied with your order, you have 30 days from the scheduled delivery date to contact customer service about the order. If the order is damaged upon receipt, contact customer service as soon as possible.

Based on complaints resolved by the Better Business Bureau, Vistaprint makes every effort to make sure their customers are satisfied many times granting the customer a full refund. 

VistaPrint: Product images & screenshots
VistaPrint Coupons
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Comments (2)

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VistaPrint Rating Summary
Customer Reviews
VistaPrint Average Rating:
(4 ratings)
VistaPrint 4 out of 5 based on 4 ratings. 4 user reviews.
Mary Simmons — 61 months ago
5.0 Star Rating: Highly Recommended
“Website from Vistaprint are subject to approval.”

We started using Vistaprint a few years after discovering them on the internet. Our experience with them has been positive. The only thing I did not like about them is that they canceled my website because of a credit mix up, but I still enjoy creating my own business cards, brochures and other business related item on their site and having them arrive when promised.

Debbie Edwards — 63 months ago
4.0 Star Rating: Recommended
“My VistaPrint review”

I have been using VistaPrint for both personal and professional printing services for the past several years. There has only been one shipment I was not pleased with out of the many times I have ordered items which had to do with the graphic design of the print. What I like about the company is that they frequently offer short term sales and free items that only require shipping payments. Nearly all of my supplies I order are ordered this way. And these types of offers come up all the time. T... read more

marie saua — 63 months ago
1.0 Star Rating: Not Recommended
“Email Confirmation Glitch”

Vistaprint cannot tell customers why they do not receive shipping confirmation emails. If you are one that depends on this level of communication - NOT GOOD.

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